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Frequently Asked Questions
No! All Isle of Dogs products are animal cruelty free and contain no animal ingredients or by products.
If you do get shampoo in your dog’s eye, flush the eye with warm water immediately. If any symptoms of eye swelling are visible, be sure to consult your veterinarian.
You don't have to use a conditioner in conjunction with a shampoo, but we highly recommend it for the best results! Isle of Dogs conditioners help detangle and soften the coat – making brushing and drying easier.
If your dog has sensitive skin, we recommend Everyday NaturaLuxury Silky Oatmeal Shampoo and Conditioner– the mild formula gently cleanses and moisturizes. Please note, many of our products are gentle on the skin and coat.
Please keep products out of direct sunlight and at room temperature. Do not leave in windowsills or confined areas that may get hot or freeze.
Please fill out the Coat Check from here and our product expert will get back to you with suggested products.
All Isle of Dogs products are paraben, sulfate, and dye free.
As a company built to the standards of human beauty, you will find full ingredient disclosure on our liquid products in the FDA-approved International Nomenclature of Cosmetic Ingredient format.
Yes, Isle of Dogs shampoos and conditioners can be used on cats.
Regular grooming and bathing of your dog is essential to skin and coat health. Some dogs will require more frequent bathing based on how dirty they are or depending on the breed and coat type. You can bathe your dog weekly if they need it.
Please call us at 888-687-4872, Monday-Friday between the hours of 9am-5pm CST.
For retailers or professional groomers, please sign up for an account at www.iodogswholesale.com and once your business is approved, you will receive wholesale pricing.
Orders typically ship 3 to 5 business days after they are received. Once an order is shipped, you will receive tracking information via email.